What is Wholesalewheelchairs?

Wholesalewheelchairs.com is your source for the home patient aids you need at the Wholesale price you can afford. We have teamed up with the top manufacturers in the industry including Invacare, Drive Medical, Pride Mobility, Karman Healthcare, Plus Many, Many More to provide you with the best pricing on the best products available today. At Wholesalewheelchairs.com we do not use high pressure sales tactics such as complicated coupons, tons of emails, unwanted phone calls, or temporary sale prices to get your business. We are consumers ourselves and understand that all of those sales tactics are troublesome and frustrating. That is why we offer you Wholesale Prices 24 hours a day, 7 days a week, no catch!! Plus we offer free shipping on orders over $100.00.

Wholesalewheelchairs.com is here for you!! We promise to always provide our customers with the largest selection of the best products in the industry, and at low unbeatable prices. We strive to offer all of the information you would need to make an educated decision on your purchase. We are proud that so many of our customers have complemented our website’s ease of use, and will continue to make sure you can easily navigate our website to find the products you need, without having to see advertisements for products you are not looking for.

We keep a fully trained sales staff available to our customers to help you with even the most specific item requests. Each individual on our sales staff has years of experience dealing with these products and understands how needs can differ from customer to customer. Our sales staff understands that selecting item options can be confusing, so they will be here to help make sure you are able to select the correct item to suit all of your needs the first time. Our sales staff is also available to take your orders right over the phone.

At Wholesalewheelchairs.com we understand that in most cases your purchase is time sensitive. With that in mind, we keep a chain of fully stocked warehouses throughout the country so your products will always arrive as quickly as possible. In addition to the free ground shipping offered on all of our mobility items and all orders over $50.00, you may call in and our sales staff will work to meet special time deadlines for you in the cheapest way possible. Sometimes our sales staff may find that we can have the item to you next day at no additional cost, other times we may be able to offer you Next Day or 2nd Day shipping at an additional cost.

At Wholesalewheelchairs.com we want to keep our customers aware of the status of their order at all times. With that in mind, we keep a fully trained tracking department that will email your tracking information to you (if an email address is provided) once your order has shipped. This way you will be able to track your package right from your home and even see what day the package is scheduled to arrive to you. Our tracking department is also available to provide you with all of your order status information right over the phone.

At Wholesalewheelchairs.com we strive to offer all of the products you may need to simplify your life around all rooms of your home, outdoors, in your vehicle, or to anywhere you want to go. If you are looking for an item that you cannot find on our website, please do not hesitate to call, and one of our specialists will go above and beyond to help you find the item you need.

With our unbeatable prices, selection, staff, shipping times, and ease of use we are pleased that our customers remember and recommend us by name, and we are excited to now have you as one.

Wholesalewheelchairs.com Contact Information
At Wholesalewheelchairs.com we strive to make ourselves available to our customers as much as possible. You can place orders online 24 hours a day, 7 days a week or you can phone your order in to our customer service staff during our regular business hours.At Wholesalewheelchairs.com we enjoy hearing back from our customers, whether you have a suggestion or comment, or would like more information about your order please don’t hesitate to call or email us.

Office Hours:
Monday – Friday
5:00 a.m. – 7:00 p.m. PST (8:00 a.m. – 10:00 p.m. EST)
Saturday
7:00 a.m. – 2:00 p.m. PST (10:00 a.m. – 5:00 p.m. EST)
SundayOur office is closed, but you can always email us or place your order online.

Office Address: (This is not a store or item return address. Please see our returns policy for return information)
WholesaleWheelchairs.com
35 North Raymond Avenue
# 412
Pasadena, CA 91103

Toll Free Number:
866-204-7411

E-mail:
support@wholesalewheelchairs.com

Is Wholesalewheelchairs.com a secure website?
At Wholesalewheelchairs.com we are proud to offer our customers a safe, secure shopping experience that is easy and affordable. You can rest easy knowing that your transaction is protected by a Secure Sockets Layer 128 bit Encryption. Also know that your credit card number is never saved in our systems, meaning it is never accessible by anyone at anytime.

At Wholesalewheelchairs.com our customer’s privacy is a number one concern, which is why we never sell or share your personal information with anyone, guaranteed. We collect your name, e-mail, and contact information only for your order and to try to make your shopping experience as easy and hassle free as possible.

If you have any further questions about your accounts security or privacy please contact us:
866-204-7411

support@wholesalewheelchairs.com

Can I return my purchased item if I do not like it?
At Wholesalewheelchairs.com we understand that sometimes a purchase does not work out, that’s why we offer a 30 day return policy that is effective the day you receive your item, not the day you place your order. Refunds will not be made unless the return policy is met. The policy is different for some products and/or categories so please read the full policy below:

Non-Returnable Items:
Unfortunately we are unable to accept returns on any bathroom safety, incontinence products, Custom Built Products, Ultra lightweight Wheelchairs, Lift Chairs, Wound Care Products, or Hospital Beds. Because of the nature of these items we will not be able to resale the item and a refund will not be given.

Restocking Fees:
The following products are returnable, but a 10% restocking fee will be deducted from your refund amount: Power Wheelchairs, Electric Scooters, Wheelchair Cushions, and Karman Healthcare Products.

Getting a Return Authorization:
• If you have received a damaged or incorrect item, please call us at 866-204-7411 and we will resolve that issue at our expense, a return authorization is not needed.• Please make sure your item is in new condition with all original packaging. Make sure you items are clean from the wheels up and scratch free. All original packaging materials must be on the item.• You will simply need to call us for a Return Authorization. Please have your sales order number or the name on the account ready.• Once you have made your request we will get you your Return Authorization information within 48 hours by email or phone.• The Return Authorization information will tell you were to send your package back to and any RA number you may need to put on the outside of the package.• Refunds will not be made unless the return policy is met.• If you are unsure about your items return policy or need any other information please call us at 866-204-7411 and our staff and we will be more than happy to help you.

Getting a Refund:
• Refunds are made with any applicable taxes in the same form that your original order payment was made. Once a refund has been made it can take 72 business hours to show on your credit card statement.• Refunds are only made after returned product has been received and inspected.• Once all criteria have been met and your package has passed inspection your refund will be made automatically. If you provided an email address when placing your order we will send you an email confirmation as well.• Refunds will not be made unless the return policy is met.• If you are unsure about the status of your return please call our staff at 866-204-7411 and we will be more than happy to help you.

Return Shipping:
• If you have received a damaged or incorrect item, please call us at 866-204-7411 and we will resolve that issue at our expense, a return authorization is not needed.• The return shipping charges of unwanted items are the responsibility of the customer.• You may select a carrier that is most convenient for you.• You must be able to provide a tracking number for your return shipment so the item/items can be followed to their destination and a refund given.• Your Return must be received to the address provided to you within 15 days of the issue of your return authorization.• Refunds will not be made unless the return policy is met.• If you are unsure about the shipping of your return please call our staff and we will be more than happy to help you.

Canceling Orders:
• Please call our sales staff at 866-204-7411 for any inquires about canceling your order.• If your item has already shipped we will not be able to cancel and your refund will be subject to the terms and conditions of our return policy.